Information

About Our Ingredients and Delivery Service

 

Our ingredients

Welcome to our patisserie! We pride ourselves on the quality and integrity of our ingredients. Here are some key points about our products and services:

• Eggs from organic farming: We use only Bio eggs in our recipes to ensure the highest quality and taste in every bite.

• Alcohol Flavorings: Occasionally, we incorporate alcohol-based flavorings in our creations. When used, these will be clearly indicated in the product descriptions and you will have the choice to remove it directly on the product page.

Delivery Information 

. Orders are available for pickup only at our lab located at Rustenburgerstraat 386C, 1072HG Amsterdam (De Pijp).

. Standard delivery is not available at this time.

. Delivery may be arranged upon request and subject to a custom quote, to be discussed by email prior to placing an order.

• Advance Notice: All orders must be placed at least 3 days in advance of the desired delivery date. As a small team of two, we require this time to ensure each order is prepared to perfection. You can choose your preferred delivery date before the payment. 

• Special Requests: If the requested delivery delays are shorter than 3 days, please contact us via email at amsterdampatisserie@gmail.com or at +31649393020 We will respond within the day to let you know if we can accommodate your request.

. There is no minimum order amount, except for certain products that may require a minimum quantity per item(in particular small pastry items).

 

Directory of Policies

To find the various links to our policies, please refer to the following:

 

1. Shipping Policy

• Details on our local delivery area, shipping fees, and delivery times can be found here.

2. Return Policy

• Information about our return process, eligibility criteria, and refund timelines is available here.

3. Privacy Policy

• Learn about how we collect, use, and protect your personal information here.

4. Terms and Conditions

• Read our terms of service, including user responsibilities and our rights, here.

5. Contact Information

• If you need further assistance or have any questions, you can reach our customer service team here.

 

Thank you for choosing our patisserie. We look forward to serving you!